NPS (Net Promoter Score)
A customer satisfaction metric that measures loyalty on a scale of -100 to +100.
What is NPS?
A customer satisfaction metric that measures loyalty on a scale of -100 to +100. This concept is fundamental to modern marketing, sales, and business operations.
Why It Matters
Understanding this concept helps you make better decisions about your marketing strategy, sales process, and business growth.
How Growtheon Helps
Growtheon provides built-in tools that make this concept actionable for your business — no additional software needed.
Related Terms
Conversion Rate
The percentage of visitors who take a desired action on a page or in a funnel.
ROAS (Return on Ad Spend)
A metric that measures revenue generated for every dollar spent on advertising.
CTR (Click-Through Rate)
The ratio of users who click on a link compared to the total number who view it.
Put This Into Practice
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