No-Refund Policy

This policy applies to all amounts paid to Growtheon, including:

• Monthly and annual subscription charges
• Lifetime plan purchases
• Setup, onboarding, migration, and implementation fees
• Add-ons and usage-based charges
• Email, SMS, voice, AI, and communication usage
• Funds added to the unified usage wallet
• Taxes and other amounts charged in connection with the service

Eligible recurring plans may begin with a 14-day free trial. A valid payment method is required. You may cancel before the trial ends to prevent the first subscription charge.

If you do not cancel before the trial ends, your selected subscription begins automatically and your payment method is charged. Once a charge has been made, it is final and non-refundable.

Cancelling a paid subscription stops future renewals. It does not reverse, prorate, or refund charges already made, and access continues through the end of the paid billing period unless otherwise stated.

If you believe a charge was duplicated, processed in error, or made without authorization, contact us promptly so we can investigate the billing issue. Reporting a billing error does not create a general right to a refund.

Nothing in this policy limits any non-waivable consumer right or remedy required by applicable law. If applicable law requires a refund in a specific circumstance, Growtheon will comply with that requirement.